The Outreach coordinator makes home visits to assess needs and provide information and referral services. Visits are made to hospitalized seniors as well as Nursing Homes, Housing, and Assisted Living facilities. The Outreach department responds to emergencies and provides on-going assistance, when needed, for homebound seniors to remain safe, secure and independent in their homes.

The Friendly Visitors Program

The Friendly Visitors Program is a service to the homebound. Volunteers are assigned to seniors at their home for company and support. This program greatly assists our Outreach Program by having a volunteer out in the community. This volunteer will inform our Outreach department of any concerns they may have regarding a particular client.

Telephone Reassurance

Telephone Reassurance is a volunteer base service that offers a friendly voice each day or once a week to any elder who may not have family or friends nearby to check in and see that they are okay. This program is a lifeline to many of our homebound elders and also another way that volunteers reach out to make sure our seniors are safe in their homes.

Emergency Fund for Seniors

The Friends of the North Andover Senior Center have created an emergency fund to assist North Andover seniors in times of severe hardship. The Friends have authorized payment of up to $200 per family per year. The fund may be used for such things as utility bills, rent, food and prescriptions. This money may be considered a loan if the senior so desires, but repayment is not necessary. In order to be eligible the senior must be 60 years or older, be a resident of North Andover and own their own home, rent an apartment or be living with someone who is a resident. Residents of nursing homes will not be considered for this fund.

If you find yourself in an emergency situation, please call Cahla Ahlstrom at 978-688-9560.

Scholarship for Seniors

Our Friends Group provides for seniors who need help paying for their class fees at the Center. Call Cahla Ahlstrom at the Center to apply for this program. All requests remain confidential.

Brown Bag Program

This program provides income eligible seniors, age 60 and over, with a free bag of groceries on the first Tuesday of each month. Food will be distributed from the North Andover Senior Center at noon on the day of the program. If you are homebound, please note that on your application and the outreach worker will deliver the bag to you in your home.

From time to time this program may reach its maximum number of participants. When that happens, a waiting list will be created. Please complete the application and return it to:

Elder Services of the Merrimack Valley
360 Merrimack Street, Building #5
Lawrence, MA  01843
Attention: Elizabeth Anderson

Click here for a Greater Boston Food Bank Application.