Frequently Asked Questions

You can check for updates on the civil service exam on their webpage. Or, contact them directly at 617-878-9700.

No, however, the appointing authority, who is the Board of Selectmen, does observe a resident preference. A resident will be considered over a non-resident especially if all other qualifications are equal. Click on the links for Massachusetts Civil Service Laws M.G.L. Chapter 31 or the Massachusetts Human Resource Department.

Under Civil Service Laws it can be allowed. Keep in mind that you will have to take the civil service exam with all other applicants. See above for more information regarding the exam. However, the Board of Selectmen has never elected to staff the police department by this means.

No, the Department doesn't hire interns for temporary employment. The Department will provide non-paying internships for college students who need to complete course requirements. Contact the Chief's Office: by calling 978-683-3168.

At this time NAPD does not have a Cadet or Police Explorer program.

Please contact the Chief of Police Charles Gray at 978-683-3168 for an appointment. Tours are given on a limited basis and are available to small youth groups, business organizations, and neighborhood groups.

You can request crime statistics by sending a written request to:

Detective Lieutenant Michael J. Davis
Criminal Investigation Division
North Andover Police Department
1475 Osgood Street
North Andover, Massachusetts 01845 (or)
Send an email

You may also fax your request to 978-681-1172. Please include your name, phone number, address, fax number if applicable, and reason for your request.

In the Commonwealth of Massachusetts, the police department may not obtain background checks on individuals as a public information request. This is called CORI - Criminal Offender Records Information and it is against the law for the police department to give out such information. However, you may call the Criminal History Board at 617-660-4600 for more information on how to obtain a criminal check on an individual.

Coming soon!

If the incident occurred in the Town of North Andover, you should immediately call the North Andover Police Department at 978-683-3168. If the incident just happened, for example, if your wallet was stolen, you should dial 911 for an immediate response. If you were not in the Town of North Andover at the time of the incident, you should contact the police department of that jurisdiction.