North Andover Fire Department Customer Satisfaction Survey

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Please help our department serve you better by completing this customer service survey. Thank you.

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Date of Service

VVVV

What contact did you have with North Andover Fire Department?

Fire

Ambulance

Fire Prevention/Inspection

Other

If other, please specify.

Were our personnel polite and courteous?

5 - Extremely polite

4 - Very polite

3 - Moderately polite

2 - Slightly polite

1 - Not at all polite

Tyhjennä valinta

How professional were our personnel that answered your call for service?

5 - Extremely professional

4 - Very professional

3 - Moderately professional

2 - Slightly professional

1 - Not at all professional

Tyhjennä valinta

How responsive were our personnel to your needs?

5 - Extremely responsive

4 - Very responsive

3 - Moderately responsive

2 - Slightly responsive

1 - Not at all responsive

Tyhjennä valinta

How knowledgeable and competent was our personnel?

5 - Extremely competent

4 - Very competent

3 - Moderately competent

2 - Slightly competent

1 - Not at all competent

Tyhjennä valinta

How well did our personnel explain their actions?

5 - Extremely well

4 - Very well

3 - Moderately well

2 - Slightly well

1 - Not at all well

N/A

Tyhjennä valinta

Overall how satisfied are you with the response and the personnel at the North Andover Fire Department?

5 - Extremely satisfied

4 - Very satisfied

3 - Moderately satisfied

2 - Slightly satisfied

1 - Not at all satisfied

Tyhjennä valinta

If any Fire Department personnel were especially helpful, please let us know who and how they were helpful.

Comments:

Please feel free to share any information you feel would be important for us to know.

Seuraava

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